Shipping policy

Thank you for shopping at Energia Fightwear.

We are committed to providing you with high-quality products and exceptional service. Please read the following shipping policy carefully to understand our shipping and handling practices, as well as your rights as a consumer.

Shipping Information:

- **Processing Time:** Orders are typically processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.
- **Shipping Methods:** We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be calculated at checkout.
- **International Shipping:** We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

**Consumer Rights:**

- Returns: If you are not completely satisfied with your purchase, you have the right to return the item(s) within 30 days of delivery for a refund or exchange. Please note that returned items must be unused, unwashed, and in their original condition with tags attached & paid in full by customer.
- Refunds: Refunds will be issued to the original method of payment within 3-5 business days after we receive and inspect the returned item(s). Shipping costs are non-refundable & paid in full by customer.
- Exchanges: We offer free exchanges for items of equal or lesser value as long as the desired size is in stock and there is no sale on the item. Customers are responsible for return shipping costs.
- Sale Items: Sale items are final sale and cannot be returned or exchanged unless they are defective or damaged upon receipt.

Return Process:

1. Contact our customer service team at [Info@energiamartialarts.nl]  to initiate a return or exchange.
2. Pack the item(s) securely in the original packaging or a suitable alternative.
3. Include a copy of the original packing slip or order confirmation email with your return.
4. Ship the package to the address provided by our customer service team.

Please note that returns or exchanges may be subject to additional terms and conditions as outlined in our Return Policy.

If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact us. Your satisfaction is our top priority.

Thank you for choosing Energia Fightwear!